Hosted PBX - No Hardware, No Hassles
Features of Hosted PBX SystemThe sophisticated features of a hosted PBX system can be incorporated into your existing local or toll free numbers. Thus you can offer the callers the same interface provided in conventional phone systems owned by multinational companies. The features include auto attendant, find me follow me call forwarding, voicemail, fax, fax to email, call conferencing, caller identity, music on hold and more.
The auto attendant in the system completely eliminates the need of additional staff for answering the calls. It receives all calls with appropriate greeting messages and provides a menu of options such as dial by name, dial by extension, zero out to live operator and so on for the callers. It transfers the calls to the appropriate destinations depending on the option selected by the caller. It manages multiple calls at the same time, and the entire process of call routing is carried out in a professional manner, without giving busy signals to the callers.
By implementing hosted PBX system in your organization, calls to the official numbers can be routed to the other personal phone numbers including cell numbers. This kind of call transferring is carried out using the find me follow me call forwarding feature. Thus you can control the business from any geographic location and still give the callers the idea that you are responding from your office. Using the system, unanswered calls can be forwarded to the voice mail box of the employees, so that the callers can leave voice messages. This eliminates any chance of missing important business calls.
Economic and Dominant Communication Choice for Your Office
The major advantage of a hosted PBX phone system is you can maintain a number of extensions without making huge investments. Besides, the existing phone and fax numbers can be used to keep in contact with your business clients even when you change your operating location. Moreover, the hosted PBX services can be established and activated in your organization within a short time. The service providers maintain all the required equipments at their site and the PBX services are offered through a hosted server using high speed Internet or telephone networks. As the PBX services are shared among several users you can utilize the services at reasonable monthly rates.